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The Similarities Between Parenting and Customer Service

The Similarities Between Parenting and Customer Service

Working in customer service helped me understand parenthood Kids are a lot like the most difficult customers you encounter in almost any customer service job. They are demanding, insistent, and indignant.  Once you consider the similarities, they far outnumber the differences. In coaching myself to deal with the hardships of parenting, I learned to revert […]

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Surviving the Homework Completion Struggle: Ten Tips from a Teacher Mom

Surviving the Homework Completion Struggle: Ten Tips from a Teacher Mom

Homework. Just the word alone can prompt a severe allergic reaction from kids and parents alike. The continuing debate over whether or not homework is valuable is still all over the internet. Whatever the case, most kids will likely have homework in some form throughout the school year. Aside from how we personally feel about homework, […]

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Choosing the “Right” School for Your Child:: Our Bloggers Weigh In

If you're new to Wine Country, you might be surprised to learn that our school system is sort of unconventional. Many districts allow inter- (transferring out of district) and intra-district (same district, different school)  transfers. There are several exceptional private schools, and there are many homeschooling families (and co-ops) that offer a variety of programs. [...]
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OBDOCTOR

I Have a Girl Crush: 4 Reasons My OB/GYN Rocks

Pre-pregnancy, I asked for obstetrician (OB/GYN) recommendations from my close friends and coworkers. I did all the research. So when my husband and I found out we were pregnant with our first baby, I patted myself on the back for finding the best of the best. My OB/GYN was intelligent, confident, and supportive. And at […]

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Connecting Generations: 5 Ways to Develop and Enhance the Grandparent Relationship

I didn’t grow up near either set of my grandparents. However, I learned to have a great grandparent/grandchild relationship with them even though they were miles away. Connecting generations, when we lived in Alaska and they were in California and Rhode Island, must not have been easy for my parents. Since becoming a parent myself […]

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