Tag Archives | work

The Similarities Between Parenting and Customer Service

The Similarities Between Parenting and Customer Service

Working in customer service helped me understand parenthood Kids are a lot like the most difficult customers you encounter in almost any customer service job. They are demanding, insistent, and indignant.  Once you consider the similarities, they far outnumber the differences. In coaching myself to deal with the hardships of parenting, I learned to revert […]

Continue Reading 0
working mom two bosses

Working Mom Guilt: How to Survive with Two Bosses

When we decide to have children, we commit our life to the well-being of another. In many ways we start a new career with a new boss. This tiny little creature has you tending to their every need and will freely express their displeasure at your performance. In this new ‘career,’ we will never receive […]

Continue Reading