Tag Archives | working mom

The Similarities Between Parenting and Customer Service

The Similarities Between Parenting and Customer Service

Working in customer service helped me understand parenthood Kids are a lot like the most difficult customers you encounter in almost any customer service job. They are demanding, insistent, and indignant.  Once you consider the similarities, they far outnumber the differences. In coaching myself to deal with the hardships of parenting, I learned to revert […]

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A Confession on the Perception of Perfection: My Life is a Mess Too

Perception and assumption. We all attribute (often false) traits regarding the people and situations surrounding us. In turn, we all- either intentionally or completely unknowingly- project ourselves in ways that help shape these “insights.” In honor of everyone who has every judged or compared themselves to a peer, I share this story of assumption and […]

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Leaving my Career to be a Stay-at-Home Mom

Before delivering our firstborn son, I was ignorant to the labels that would henceforth populate my life. Breastfeeding or bottle-feeding mom? Cloth or disposable diapering mom? Crib baby or co-sleeping family? And the biggest label of all – working mom or stay-at-home mom? Unbeknownst to me in my new-mom naivety, our choices spoke volumes about my brand […]

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The Daily Dance of the Working, Single Mom

Today is International Women’s Day. A celebration whose origin lies over a century ago, to initially honor women who went on strike to protest their working conditions. It’s also commonly known as “Working” Women’s Day. And, as a single working mother, today’s post reflects on the choreography it takes to master such a title. Warm Up […]

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