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Tag Archives | kids

The Similarities Between Parenting and Customer Service

The Similarities Between Parenting and Customer Service

Working in customer service helped me understand parenthood Kids are a lot like the most difficult customers you encounter in almost any customer service job. They are demanding, insistent, and indignant.  Once you consider the similarities, they far outnumber the differences. In coaching myself to deal with the hardships of parenting, I learned to revert […]

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I Have a Girl Crush: 4 Reasons My OB/GYN Rocks

Pre-pregnancy, I asked for obstetrician (OB/GYN) recommendations from my close friends and coworkers. I did all the research. So when my husband and I found out we were pregnant with our first baby, I patted myself on the back for finding the best of the best. My OB/GYN was intelligent, confident, and supportive. And at […]

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Connecting Generations: 5 Ways to Develop and Enhance the Grandparent Relationship

I didn’t grow up near either set of my grandparents. However, I learned to have a great grandparent/grandchild relationship with them even though they were miles away. Connecting generations, when we lived in Alaska and they were in California and Rhode Island, must not have been easy for my parents. Since becoming a parent myself […]

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Dear Family: I am taking a leave of absence. Signed, Mom

Dear family, I am taking a leave of absence. My sanity, as well as your happiness depends on it. After all if Mom’s not happy, nobody’s happy!  I will be at an undisclosed location with zero cell reception. But don’t worry, I’ll have plenty of nothing to do for the utmost relaxing and rejuvenating time of my life! […]

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